F A Q
01…Q - Is it pure original hair ?
A – Yes its 100% pure original Indian virgin – remy hair
02……Q – What do you mean – remy hair ?
A - The head and tail of the hair is kept in same order. Cuticles are not removed and are in same direction and our virgin hair has never been chemically processed to achieve a desired look. MORE
03……Q – Do you deal Non remy hair ?
A – No
04…..Q – Can you explain what is Non – remy hair is?
A - The head and tail of the hair is mixed - MORE
05…..Q – Can you explain what is the difference between Single drawn & double drawn ?
A - Virgin single drawn hairs is hackled and trimmed on one side and the sizes differ from lower size to upper sizes referred is called Remy single drawn hair.
& Remy double drawn - Specially processed from the Remy Single Drawn. This hair is trimmed on both ends, having the Heads and the Tails unmixed is called double drawn hair which is very expensive.
06…..Q - What kind of weft do you provide?
A - we provide thin micro weft –which stitched by latest imported sewing mach that there is no chance for shedding.
07…..Q – What do you mean micro thin weft
A – It’s a technique which used for wefting the hair extensions so that its lasting for long and not shedding out.
08…… Q – What kind of color do you provide for your hair product?
A – We manufacture hair products with
01) Natural Black / Brown
02) Natural Gray
03) Different Blonde Shades
04) Wig / Full closure
09……Q - What kind of texture that you provide
A – We provide
01) Straight
02) Wavy
03) Curly
04) Deep Curly
10……Q – How to measure length of your hair extensions?
A - Sizes measured from the top to end of the bottom with complete straight state.
11……Q – How do I know you are a reputable company?
A - We have been in manufacturing – hair business since 1987 & locally exporter buy from us and re-export to the buyers. Now we decided to enter into the exporting directly. Please check and verify our authenticity seals in the footer verifying our business reputation and security practices with PayPal.
12……Q – Can I buy small - sample /qty to examine your products?
A -Yes - to examine even you can buy a single bunch or more.
13…..Q – How long will take to process and dispatching / shipping take?
A – It depends your qty of orders and the status of our stock at your order however mostly we try to complete within two or three working days some time it may take approximately 5 to 7 working days for small orders for large orders it may takes 5 to 12 working days or few more.
14……Q - Where should I give a complaint if the present products are not similar to the your website - image or sample or like previous order ?
A - As you know an industrial product could be produced according to its specification but human hair is not a industrial products.
It’s a natural collection of different type of women so it could not be the similar to the website image or the sample or previous orders so due to the nature of products we could not give any guarantee for similar products every time.
15……Q - Could I get re-fund if I feel your products is not as I expected ?
A - We are a experienced exporter and we are dealing the business since 1987
So we know your expectation. And we work for the return customer. We take our maximum effort to do the best.
Unfortunately we could not accept refund or re-exchange because when your goods return to India the Indian customs charge about 75 - 100 % import duty so its not possible to accept the refund or re-exchange- and due to the bad reason - No refunds or Exchange permitted.
So please evaluate the merchandise carefully before placing your order.
16…..Q – Is there any other charges for my order?
A – Charge the cost for products + shipping + 5.5% Stripe transaction charge
Other charges:
The prices listed on this website do not include relevant overseas duties and other custom charges that the package may incur when entering the country of destination. Please contact your customs agency to determine taxes and duties (if any) that will be applicable for your shipment. This charge varies from country to country and is not covered by us.
You are responsible for duties and custom fees which may be imposed by your government upon delivery.
18…..Q ---What is the difference between REMY & NON REMY HAIR ?
A…..The head and tail of the hair is kept in the same order. Cuticles are not removed and are in same direction MORE
19…Q---.Why is Virgin Remy Hair different from the “Remy” sold in stores
A…..Now days its very hard to find real Indian virgin-remy hair in the beauty supply store. Mostly the hair sold in hair and beauty supply stores often labeled as “Indian remy” “ Indian virgin” etc MORE
20…Q--What is Indian remy hair mean?
A“REMY “ denotes the characteristics of the hair that gives the most natural look , one of the methods used by hair industry to manufacture the best hair MORE
21…Q---What is the difference between remy & non remy
A….Remy hair is of highest quality and comes from a single donor , the hair cuticles are intact and it consists of cuts that are of same length. It provides a smoother , natural look which has a long life span . Remy hair is useful in producing higher – quality wigs , extensions and hairpieces. MORE
22….Q---What is non remy hair
A,,,,,,Non-Remy Hair Extensions
Non-remy hair is the hair that is not properly aligned ie; whose cuticles does not face same direction. It is gathered from, the floors of temples, MORE.
23…Q----What is unprocessed hair?
A…..Virgin hair is the hair that is not subjected to any kind of processing or treatment such as premed , dyed , colored, bleached or any kind of chemical process MORE
24….Q---Where do we find the best virgin remy hair?
A….IDM Exim India Pvt Ltd – Indian Hair Company, we believe in complete honestly that we take our maximum effort to keep our loving customers to be maximum satisfied every time they use our real Indian remy virgin hair MORE
May be you need any other details please reach us.
you will get response within 24 hours
Yours respectfully